Find out the protocol of communication
Customers expect that the way you talk to them should be as technologically proficient as the things you promote. Use instant chat to make sure your customers have a great time.
Establish consumers efficiently
Acquiring new customers and expanding your business are essential, no matter what size your company is. Build significant interactions for your clients at every stage of their journey without exhausting your team.
Get in touch with your consumers via the most popular messaging apps with only one system.
Use QR codes, click-to-chat advertisements, and multichannel widgets to increase sales leads.
Use data enrichment solutions like the Clearbit platform to ensure that only qualified leads are sent to sales reps.
Organize conversations according to language, location, magnitude of prospective contracts, and more.
Marketing strategies can be automated to advertise services, boost conversions, onboard subscribers, and more.
Acquire growth with great support
Are you having trouble keeping up with inane requests or resolving pressing problems? If you want consistently positive client experiences, you need to consolidate your aid platforms and use your resources effectively.
Provide quick answers to commonly asked questions (FAQs) through a computerized
tool, a live agent, or both.
Your important customers can be given access to separate lines and specialized service representatives.
Problems can be solved more rapidly in a consumer context.
Chat in real-time while accessing customer information.
Distribute updates to subscribed channels via email or push alerts.
Improve productivity with adaptable tools.
Improve productivity with adaptable tools
Murphi.in is the perfect way to interact. Make use of standard features to meet your requirements.
Crack down barriers for better cooperation or set up individual offices to promote independence in daily operations.
Consolidate your technology infrastructure by connecting your data centers and other third-party programs.
Manually or using a web service, activate autopilot to manage broadcast answers, contact data changes, escalated tasks, and more.
Automatic satisfaction ratings can help you determine your customers' satisfaction and loyalty.
Monitor conversations, keep tabs on how your agents are doing, and adjust your tactics based on data you collect over a period of time.