More sales with chat e-commerce

Use Murphi.in to integrate instant chat into your e-commerce platform. Whatever your industry—SaaS, high-end items, or education—convert communication into sales. On just one platform, you can market, sell, and provide support at scale from every channel possible.

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E-commerce

Boost sales across all platforms

Do your marketing initiatives or promotions fall short of your goals? With quick messaging, you can increase exposure and involvement. With the correct message delivered at the right time to the exact inbox, you may turn ordinary consumers into committed ones.

Collect, build, and support leads throughout the marketing pipeline
Automate drip client action-driven multichannel marketing.
Schedule unique deals or advertisements in advance or immediately broadcast them.
If you choose the right platforms, you can get great rates of opening and clicking.
Classify consumers for remarketing based on previous purchases or buyer patterns.

Convert discussions into sales

Lack of response = no deal.

Customers don’t wait in the highly crowded world of online shopping. Quickly engage customers on their preferred messaging platforms to make deals while you have their complete focus or build enduring relationships Utilize analytics, automation, and data to reduce and accelerate your sales cycle.
Utilize clever click-to-chat commercials and links to increase sales queries.
Integrate your current ERP or sales CRMs to get data or make deals in the middle of a discussion.
Automate your sales process, from lead generation through order recovery.
Create exclusive pathways, such as special services for clients with special needs.
Send transactional notifications to one person at a time or broadcast for all things from shipment status to refill alerts.

Help that sells

Throughout the customer journey, provide constant, outstanding service to encourage trust in the brand. On the channels that consumers utilize the most, provide conversational or ticketing aid. Add chat automation for quicker answers and outcomes.

Supply 24/7 self-service options like automated FAQs, live help, or a combination of both around the clock.
Regardless of the channel through which consumers message, create a single customer experience.
Include your backing Using CRM to generate tickets while talking.
Obtain complete conversation visibility, and use data and analytics to evaluate agent performance.
Automate operations like NPS or CSAT surveys and support.

Data-Driven Perspectives

With powerful analytics and reporting features, you can see every message that your business sends and receives, learn about how customers behave, and monitor agent performance. Make wise choices to enhance your e-commerce business with this complete visibility.