Resolve queries and guide customers through fast, multilingual chat.
Instant answers for everyday banking and insurance queries.
→ Check account balances, FD summaries, or credit card limits
→ Get real-time policy quotes or instantly buy coverage
→ Track claims and receive policy documents via chat
Simplify the loan journey with guided, automated support.
→ Check eligibility and calculate EMIs instantly
→ Collect documents and KYC over secure flows
→ Route pre-qualified leads to the right teams
Resolve service requests instantly through chat.
→ Handle requests like statements, card blocks, or updates
→ Grievance registration with real-time tracking
→ Seamless handover to live agents when needed
Reach customers in their language — wherever they are.
→ Multilingual chatbots for Hindi, Tamil, Telugu & more
→ Empower rural and underbanked customers
→ Eliminate language barriers in support and onboarding
Promote awareness and reduce customer risk.
→ Share bite-sized education on loans, insurance, frauds
→ Build trust with non-transactional engagement
→ Improve digital confidence among first-time users
Instant answers for everyday banking and insurance queries.
→ Check account balances, FD summaries, or credit card limits
→ Get real-time policy quotes or instantly buy coverage
→ Track claims and receive policy documents via chat
Simplify the loan journey with guided, automated support.
→ Check eligibility and calculate EMIs instantly
→ Collect documents and KYC over secure flows
→ Route pre-qualified leads to the right teams
Resolve service requests instantly through chat.
→ Handle requests like statements, card blocks, or updates
→ Grievance registration with real-time tracking
→ Seamless handover to live agents when needed
Reach customers in their language — wherever they are.
→ Multilingual chatbots for Hindi, Tamil, Telugu & more
→ Empower rural and underbanked customers
→ Eliminate language barriers in support and onboarding
Promote awareness and reduce customer risk.
→ Share bite-sized education on loans, insurance, frauds
→ Build trust with non-transactional engagement
→ Improve digital confidence among first-time users
Send personalized reminders, offers, and alerts with secure, real-time delivery.
Automate time-sensitive nudges that drive compliance and revenue.
→ KYC & Re-KYC document collection campaigns
→ EMI, premium, and credit card bill reminders with pay-now links
→ Fixed deposit and SIP renewal alerts
Send tailored product campaigns that convert faster.
→ Pre-approved loans, credit cards, and top-up offers
→ Instant apply buttons for faster lead-to-loan journeys
→ Cross-selling of bundled products (e.g., loans + insurance)
Announce time-sensitive updates to the right customer segments.
→ IPO, NFO, and investment alerts
→ New loan or mutual fund product launches
→ Limited-period campaigns tied to customer profiles
Keep users informed — and protected — in real time.
→ Payment confirmations, fund transfers, and policy issuances
→ Security alerts for phishing or unusual activity
→ Verified sender to reduce fraud risk
Close the loop after critical customer touchpoints.
→ Feedback collection after claim settlement, loan disbursal, or renewal
→ Customer satisfaction and NPS surveys via WhatsApp
→ Track response rates and satisfaction metrics
Automate time-sensitive nudges that drive compliance and revenue.
→ KYC & Re-KYC document collection campaigns
→ EMI, premium, and credit card bill reminders with pay-now links
→ Fixed deposit and SIP renewal alerts
Send tailored product campaigns that convert faster.
→ Pre-approved loans, credit cards, and top-up offers
→ Instant apply buttons for faster lead-to-loan journeys
→ Cross-selling of bundled products (e.g., loans + insurance)
Announce time-sensitive updates to the right customer segments.
→ IPO, NFO, and investment alerts
→ New loan or mutual fund product launches
→ Limited-period campaigns tied to customer profiles
Keep users informed — and protected — in real time.
→ Payment confirmations, fund transfers, and policy issuances
→ Security alerts for phishing or unusual activity
→ Verified sender to reduce fraud risk
Close the loop after critical customer touchpoints.
→ Feedback collection after claim settlement, loan disbursal, or renewal
→ Customer satisfaction and NPS surveys via WhatsApp
→ Track response rates and satisfaction metrics
Don’t lose data when an employee quits, switches devices, or deletes messages. Murphi keeps it all—securely and centrally.
Murphi is focused on enterprise secure messaging for the BFSI segment and offers data security, compliance, risk management, audit trails, India data residency as its core offerings.
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